Author: Lauren Hockney

thebigword progressing towards significantly improved linguist experience

thebigword’s linguist network is at the very core of our business. Their satisfaction is of great importance to us and we have a commitment to continuous improvement – ensuring we are providing them with the best experience throughout their journey with us. We recently conducted a comprehensive Linguist Satisfaction Survey to gauge our progress, as…

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thebigword attends The National Police Language Services Conference and Awards

thebigword, amongst a handful of other language service providers, were present last week at The National Police Language Services Conference. Without the assistance of spoken and non-spoken interpreters, Police Forces across the UK are unable to effectively communicate with all the members of the public. The police interpreters between them provide face to face and…

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thebigword 2.0 has arrived

Over the last 6 months thebigword has undergone a transformation, reshuffling its management team and bringing in new talent while significantly speeding up its technology roadmap, leading to the launch of its new face to face technologies towards the end of Q1 2023. thebigword has been well known over the last four decades for being…

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thebigword supports The National Police Language Services Awards

Every day of the year, interpreters attend police stations and other locations in all weathers and at all times of the day and night to assist police officers with investigations and enquiries by interpreting for victims of crime, witnesses and detained persons.  The police forces of England and Wales are unable to effectively carry out…

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thebigword secures exciting new contract with His Majesty’s Revenue & Customs (HMRC)

Global language technology company thebigword, has secured an exciting new contract with His Majesty’s Revenue & Customs (HMRC). HMRC is the United Kingdom’s tax, payments and customs authority, which collects money to pay for the United Kingdom’s public services as well as helping families and individuals with targeted financial support. thebigword has proudly supported HMRC…

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thebigword Group wins at The European CEO Awards

Joshua Gould, Chief Executive Officer of Global language company thebigword Group, has been awarded ‘CEO of The Year in the Language Service Industry’ at the 2022 awards. The European CEO Awards aims bring together companies pushing the envelope in business, and the executives that make this progress possible. The awards, hosted by European CEO Magazine,…

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Language and Healthcare: how does it link?

The healthcare sector is a large, complex part of the economy. With constant innovations and technology developments such as Artificial Intelligence, Virtual Reality and Robotics, the healthcare industry is consistently undergoing rapid transformations, as well as in conjunction with new healthcare acts and reforms. Communication barriers are highly prominent throughout the world, including in the…

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thebigword Group featured in Kartesia’s Sustainability Report for 2022

In accordance with its corporate responsibility objectives, European finance specalist Kartesia has implemented an active engagement policy, aimed at improving the ESG performance of invested companies. As one of the invested companies, thebigword Group’s CEO, Joshua Gould spoke about environmental, social, and corporate governance (ESG) in an interview with Kartesia. You can read the interview…

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thebigword awarded new contract with the North East Police under DPS framework

Global language technology company thebigword has been awarded a new contract with the North East Police under the Police’s DPS Language Services framework. The North East Police, consisting of Northumbria, Durham and Cleveland Police forces, previously worked with thebigword on the CCS framework. thebigword was successfully awarded the new contract following a rebid. Clare Riches,…

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thebigword awarded renewal of telephone interpreting contract with Yorkshire Water

Yorkshire Water have renewed their telephone interpreting contract with global language technology company, thebigword Group. Yorkshire Water is one of the largest regulated water and wastewater companies in the UK, relied on by people within the Yorkshire County for their basic health needs and lifestyles. This contract renewal will allow Yorkshire Water to continue to utilise thebigword’s telephone interpreting…

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